Frequently Asked Questions

 

1. What are the benefits of choosing a private groomer over a big-box store?

 

At Oasis Dog Spa, we offer a personalized, low-stress experience for your pet that you won’t find at big-box stores. Here’s what sets us apart:

• One-on-One Care: Your pet receives undivided attention from a certified professional groomer with nearly two decades of experience.

• A Quiet & Calm Environment: Unlike large corporate salons, our private grooming spa is free from the noise, stress, and long wait times often found in big-box stores.

• Customized Grooming & Products: We don’t believe in a “one-size-fits-all” approach. We use specialized shampoos and grooming techniques based on your pet’s coat type, skin condition, and individual needs.

• No Cage Drying: Every dog is hand-dried using professional grooming dryers—never left to sit in a cage to air dry. This not only enhances the final groom but also keeps their coat looking fresh longer.

 

2. How long does a grooming session take?

 

Grooming times vary depending on the dog’s size, coat condition, and temperament. Here’s a general guideline:

• Bath & Brush: ~1 to 1.5 hours

• Full Grooming (Small Breeds): ~2.5 hours

• Full Grooming (Large Breeds): ~3 to 3.5 hours

If your pet has a thick coat, matting, or requires a specific style, the session may take longer to ensure the best results.

 

3. How often should my dog be groomed?

 

Regular grooming is essential for your dog’s health and coat maintenance. We recommend:

• Full Grooming: Every 4 to 6 weeks to prevent matting and keep their coat in top condition.

• Nail Trims: Every month to maintain proper paw health and prevent discomfort.

Some breeds may require more frequent maintenance depending on their coat type and lifestyle.

 

4. Do you use the same shampoo for all dogs?

 

Absolutely not! At Oasis Dog Spa, we create customized shampoo cocktails based on your dog’s coat and skin needs. For example:

• Poodles & Doodles need a shampoo that enhances curls while maintaining moisture.

• Yorkshire Terriers require a silkier formula to keep their fine hair soft and shiny.

• Dogs with sensitive skin get hypoallergenic or medicated treatments.

This personalized approach ensures that every pet gets the best care possible.

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5. Where are you located?

 

We’re conveniently located two blocks north of the Fightin’ Phils Stadium in Muhlenberg Township, Pennsylvania —an easy-to-access location without the hassle of city traffic! Are you from Wyomissing area? Great!  We are only a short 7 min drive away. To our Philadelphia/ KOP customers, we are just an hour... and our favorites from NYC, 2 hours away! 

 

6. What makes a private salon experience better for my dog?

 

A private salon offers a quieter, more personalized experience that helps reduce anxiety for both pets and owners. Because we cater to fewer clients at a time, we can:

• Work at your dog’s pace, ensuring a stress-free experience.

• Offer flexible accommodations for nervous or special-needs dogs.

• Maintain a calm and clean environment where your pet feels safe and comfortable.

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7. What’s in the shampoos and products used at Oasis Dog Spa?

 

At Oasis Dog Spa, we believe in healthy, high-quality grooming that enhances not only the appearance of your dog’s coat but also their skin health and overall well-being. Our shampoos and conditioners are carefully selected with pet-safe, premium ingredients designed to cleanse, nourish, and protect.

 

Our Signature Ingredients:

🍏 Apple & Cotton Extracts – Gently cleanses and softens while enhancing natural coat shine.
🍑 Peach Extract – Adds moisture and silkiness, leaving coats smooth and touchably soft.
🍊 Sweet Orange & Vanilla Extracts – Featured in our signature aromatherapy spa treatment, offering a light, refreshing scent.
🥑 Avocado Oil – Deeply nourishes, helping to restore hydration and improve coat texture.
🌿 Aloe Vera & Coconut Oil – Soothes and hydrates skin, making it ideal for dogs prone to dryness or irritation.
🌾 Oatmeal & Chamomile – Provides a calming effect on sensitive skin while promoting a healthy, flake-free coat.
💨 Odor-Neutralizing Technology – Actively eliminates unwanted odors rather than masking them.
🌱 Green Tea & Vitamin E – Protects against environmental stressors and enhances coat vibrancy.
🔬 Silk Proteins & Keratin – Strengthens the coat, reduces tangles, and improves manageability.
🌊 Hydrolyzed Collagen & Essential Fatty Acids – Supports coat elasticity and fullness for a luxurious finish.

 

✅ Customized for Each Coat Type – A Poodle’s coat requires different care than a Yorkshire Terrier’s, so we mix the perfect shampoo cocktail to suit each dog’s needs.
✅ No Harsh Chemicals – Our products are paraben-free, sulfate-free, and hypoallergenic, ensuring a gentle yet effective cleanse.
✅ Hand-Blown Drying – Every dog is blow-dried by hand helping their coat stay fluffier and healthier for longer.

 

 We don’t just groom—we transform. Your pup will leave feeling refreshed, healthy, and smelling amazing!

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8. Why do we shampoo dogs twice?

 

Here every dog receives a double shampoo treatment for the best clean and healthiest results.
• First wash removes dirt, oil, and environmental buildup.
• Second wash provides a deep cleanse, allowing nourishing ingredients to fully absorb into the coat and skin.
• Enhances grooming results and keeps the coat looking fresher for longer.
• Ensures your pup leaves extra soft, fluffy, and smelling amazing!

 

9. Why should I prebook my next appointment?

 

Prebooking ensures your pup stays on a regular grooming schedule, keeping their coat healthy and manageable.
• Guarantees your preferred date and time, especially during peak seasons.
• Helps maintain coat condition, reducing matting and excessive shedding.
• Keeps nails at a proper length, preventing discomfort and posture issues.
• Avoids last-minute booking stress when your pup is overdue for grooming.

 

10. Can I stay with my pup during grooming?

 

No, and here’s why:
• Dogs behave differently when their owners are present, often becoming anxious or overly excited.
• Grooming requires focus and precision, and distractions can make the process unsafe.
• Your pup will relax more and have a better experience when they trust the groomer’s handling.
• We promise to treat every pet like our own, ensuring a calm and gentle grooming session!

We'll call you as soon as they are ready! 

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11. Do you groom senior dogs or puppies?

 

Yes, we groom dogs of all ages!
• Senior dogs receive extra care to ensure they are comfortable during their groom. We adjust handling, provide support for joint issues, and keep sessions as stress-free as possible.
• Puppies get a gentle introduction to grooming with slow, positive reinforcement to help them feel safe and confident.

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12. Do you groom large/ giant breed dogs?

 

Yes, we groom well behaved dogs of all sizes!

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13. What if my dog is matted?

Mats can be painful and need to be handled carefully. Here’s what you need to know:
• Severe matting often requires a shorter cut for your pet’s comfort and safety.
• We do our best to save as much coat as possible, but their well-being comes first.
• Keeping up with regular brushing and pre-booking appointments helps prevent mats (and dematting fees) in the future!

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14. It’s my pup’s birthday! How can I spoil them? 🎂🐶✨

We love celebrating your pup’s special day! 🎉 Here are some fun ways to make their birthday extra fabulous:

 

•  Choose our Vanilla Birthday Cake Shampoo in our "Little Taste of Heaven" Spa package add on – A luxurious bath with a sweet, cake-scented shampoo for a festive glow, blueberry facial, breath refresh, and the option of nail polish!

 

• Blueberry Facial – A gentle, tear-free facial that leaves them feeling refreshed and extra cuddly.

 

• Pawdicure with Nail Polish – A pop of color for those paws—choose from fun, pet-safe polish shades!

 

• Extra Spa Time – Add a soothing conditioning treatment or a massage for the ultimate pampering.

 

• Our "Solomon's Retreat" mud bath experience! - the ultimate spa experience that relaxes, detoxifies, and nourishes your pups coat. 

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• Choose fun colors for our dog coloring section to make it special! Get them Instagram ready...

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Let us know it’s their big day, and we’ll make it a celebration to remember! And don't forget our birthday section in the Shoppe 🎂🐶✨

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